Frequently Asked Questions
Deposits and Payments
The per person, per cruise deposit requirements to secure reservations and Cancellation Protection Plan amounts are listed with the cruise fares in the Holland America brochure. Deposits are generally due within 5 days after reservation date. Cancellation Protection Plan, if desired, must be paid for at time of deposit.
Final payment is generally due no later than 75 days prior to departure although some cruises have different final payment date requirements. Please consult the Holland America Line brochure for the final payment date applicable to your cruise. In most cases, we are able to provide you with travel documents, including your Cruise and CruiseTour Contract, approximately 30 days prior to departure. Travel documents, however, are only issued after final payment has been received by Holland America.
Payment by American Express, VISA, MasterCard or Discover Card is accepted. For faster processing, please include a confirmation number on your check. Travel agents please note that MCOS will not be accepted.
|Packing and Baggage Information||Identification and Customs||Money Matters|
|Baggage Allowance||Customs||Currency and Exchange|
|Baggage Policy||Disembarkation||Deposits and Payments|
|Baggage Insurance||Identification||Fares and Taxes|
|Carry on Baggage||Immigration Form||Hotel Service Charge|
|Clothing and Dress Code||Passports||Shipboard Account|
|Leaving Home Checklist||Visas||Shipboard Credit|
|Packing for Alaska|
|Booking Shore Excursions|
|Order Onboard Gifts|